Fernando (Support)

When you're about to start your parking session, tap Add Discount CodeEnter your CodeTap ApplyComplete your paymentIf your session is already ongoing, you can also add it after pressing to Stop you...

iOS:Open SettingsTap Privacy & Security → Location ServicesToggle Location Services onScroll to ParkZen and tap itSelect AlwaysAndroid:Open SettingsTap Apps & notifications → See all appsFind and t...

There are three ways to earnPark at eligible locations with in the app (ensure Background Location is enabled)Vacate your spot after parking (Background Location must remain enabled)Invite friends ...

Go to the Profile tabUnder General, tap Payment MethodsLog in if promptedTap Add New Card (or select an existing one)Enter your card details and tap Save

Share your License Plate associated with your purchaseProvide any relevant details explaining why you need the refundReply with “Talk to a human” in this chatWe will reach back out ASAP

Share the License Plate used for the sessionProvide the approximate Date/Time of parkingReply with “Talk to a human” in this chat, and we’ll send your receipt right away

Note any error messages you seeShare your License Plate linked to the sessionReply with “Talk to a human” in this chat, and we’ll help ASAP

Go to the Activity tabUnder Ongoing, find your current sessionTap Add TimeChoose the amount of time and your payment methodConfirm and pay

Go to the Profile tabUnder General, tap Parking ProfileLog in if promptedToggle Only show my favorite parking placesTap Save

Go to the Explore tabSearch for or find your preferred lot on the mapTap the lot’s markerTap the ♥ (heart) icon